Negócios 3 de agosto de 2017

Qual é a importância das redes sociais para atender clientes

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O jornalista Renato Cruz comenta a importância crescente das redes sociais no atendimento ao cliente.
Uma pesquisa do Sindicato Paulista das Empresas de Contact Center (Sintelmark) mostrou que 92% das maiores empresas atendem clientes pelas redes sociais.
Assine o canal do inova.jor no YouTube.

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Arnaldo Fontenele, da Polícia Civil do DF, e Cristiano Blanez, da NEC, falaram sobre multibiometria no Start Eldorado / Divulgação

Negócios 1 de setembro de 2018

Start Eldorado: Multibiometria melhora a segurança

por Renato Cruz

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CompartilheA multibiometria melhora a segurança pública. Na quarta-feira (29/8), Arnaldo Fontenele, diretor do Instituto de Identificação da Polícia Civil do Distrito Federal, e Cristiano Blanez, gerente de Soluções Públicas da NEC Brasil, conversaram sobre o […]

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A Gazeta do Povo vai deixar de publicar o jornal impresso diário em 1º de junho / Daniel Castellano/Divulgação

Negócios 26 de maio de 2017

Por que a Gazeta do Povo decidiu trocar o papel pelo digital

por Renato Cruz

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CompartilheImagine uma publicação feita digitalmente. As pessoas usam computadores e câmeras digitais para produzir fotos e textos e software para diagramá-la. Depois de pronta, ela roda numa gráfica para ser distribuída de caminhão. Faz sentido? Se fosse para inventar um […]

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Empresas buscam incorporar as novas dinâmicas de comportamento do consumidor

Negócios 10 de fevereiro de 2017

Como as mudanças no comportamento do consumidor afetam as marcas

por Renato Cruz

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CompartilheCom a expectativa do consumidor cada vez mais elevada, as empresas buscam incorporar novas dinâmicas de comportamento e jornada de compra e avaliar os impactos nos negócios. O estudo Future Focus, da agência iProspect, que pertence […]

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Veja também

Start Eldorado: Multibiometria melhora a segurança

Por que a Gazeta do Povo decidiu trocar o papel pelo digital

Como as mudanças no comportamento do consumidor afetam as marcas

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