Negócios 3 de agosto de 2017

Qual é a importância das redes sociais para atender clientes

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O jornalista Renato Cruz comenta a importância crescente das redes sociais no atendimento ao cliente.
Uma pesquisa do Sindicato Paulista das Empresas de Contact Center (Sintelmark) mostrou que 92% das maiores empresas atendem clientes pelas redes sociais.
Assine o canal do inova.jor no YouTube.

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por Renato Cruz

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CompartilheNão é fácil mudar de modelo de negócios. A Autodesk, cujo produto mais famoso é o software de projetos Autocad, anunciou hoje que, no Brasil, deixará de vender licenças permanentes a partir de 31 de […]

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Negócios 7 de outubro de 2019

Qual é a relação entre cultura organizacional e transformação digital

por Renato Cruz

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CompartilheAtualmente, apenas 12% dos funcionários de empresas na América Latina relacionam a cultura organizacional à transformação digital. Ao mesmo tempo, 72% dos entrevistados falam de tecnologia ao explicar o conceito de transformação digital. Esse número […]

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O carro elétrico ainda responde por 0,2% das vendas no Brasil / Divulgação

Negócios 19 de julho de 2018

O que falta para o carro elétrico deslanchar no Brasil

por Renato Cruz

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CompartilheA demanda por carros elétricos no Brasil ainda é bastante modesta. No primeiro semestre, foram vendidas 1.944 unidades, segundo a Associação Nacional dos Fabricantes de Veículos Automotores (Anfavea). O volume representou somente 0,2% do total […]

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Veja também

Como o modelo de assinaturas muda o mercado de software

Qual é a relação entre cultura organizacional e transformação digital

O que falta para o carro elétrico deslanchar no Brasil

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