A análise de dados e a inteligência artificial podem melhorar o atendimento ao cliente nas telecomunicações. Na quarta-feira (19/9), Eduardo Rabboni, diretor de transformação digital da Algar Telecom, e Cristiano Franco, Chief Customer Success Officer […]
O Brasil está ficando para trás na transformação digital. Ao mesmo tempo em que o país tem 13,2 milhões de desempregados, existem 250 mil vagas abertas para profissionais de tecnologia, com dificuldade para serem preenchidas. […]
A transformação digital é considerada fundamental para a competitividade de empresas em diferentes setores da economia. Em mercados mais tradicionais, como telecomunicações e finanças, tornar-se totalmente digital tende a ser ainda mais complicado. A Zup é uma […]
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