Como a digitalização acelerada que vivemos tem afetado pessoas e empresas? Conversei sobre transformação digital com Marcelo Rocha, vice-presidente da Zendesk Brasil, e o professor e palestrante Fernando Kimura. Você também pode assistir à conversa […]
Desde o ano passado, temos vivido um período de adoção acelerada de plataformas digitais. Projetos que levariam anos para ser implementados nas empresas foram colocados de pé em semanas. Os meios digitais, que eram vistos […]
Ninguém esperava que 2020 fosse ser um ano tão desafiador e cheio de incertezas. Foi um grande impacto em nossas vidas profissionais e pessoais. As transformações do mercado e das necessidades dos consumidores mudaram drasticamente. […]
As mudanças no comportamento dos consumidores durante a pandemia foram tema do inova.jor cast. O jornalista Renato Cruz conversou com Luiz Antunes, diretor de Consultoria de Soluções da Zendesk, e com Luiz Borrego, CIO da […]
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