Os atuais indicadores que medem a qualidade dos serviços de telecomunicações, definidos pela Agência Nacional de Telecomunicações (Anatel), podem ser considerados, ao mesmo tempo, excessivos e insuficientes. Excessivos porque geram um alto custo para as […]
As operadoras de telecomunicações são obrigadas a apresentar mais de uma centena de indicadores técnicos para a Agência Nacional de Telecomunicações (Anatel). Mesmo assim, a qualidade dos serviços está longe de ser satisfatória para os consumidores. Por causa […]
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